FREQUENTLY ASKED QUESTIONS
Q: You entered the wrong address. What do you do now?
If you misspelled or auto-filled the wrong address, please reply to your order confirmation email to check. Please email us at edenjewellerystore@gmail.com.
Q: How long does shipping take?
Our shipping times can vary between 3-4 business days. It depends on how many orders there are for a particular item and which location you are ordering from.
Q: I have an unanswered question. Can you help me?
Of course! We are here to help you! Please send an email to edenjewellerystore@gmail.com.
Q: Do you accept international orders?
We can ship your order almost anywhere in the world.
Q: Is my payment on your site secure?
All online payments are safe and secure. Our website is a secure transaction environment.
Q: How can I track my order?
You can check the status of your order at any time by going directly to the links provided by our customer service via email.
Q: What should I do if my order never arrived?
Be sure that all of your orders have shipped already. If your order displays your package on the tracking website has been sent, and you don't receive it in 2 weeks; please contact customer service for assistance.